All Systems Operational

AD / LDAP Connector Authentication

Normal

Admin Service

Normal

API Service

Normal

Desktop SSO

Normal

Directory Imports

Normal

Event Broadcaster Service

Normal

MFA

Normal

OneLogin Desktop Service

Normal

OneLogin Portal App

Normal

OneLogin Protect / OneLogin SMS

Normal

OneLogin Workflows

Normal

Portal

Normal

Provisioning Service

Normal

RADIUS Service

Normal

Single Sign-On Service

Normal

SmartFactor

Normal

Virtual LDAP (VLDAP) Service

Normal

AWS CLI

Normal

Trusted IDP

Normal

Smart Hooks

Normal

PKI

Normal

Google Chrome Browser Extension

Normal

PAM Essentials

Normal

Scheduled Maintenance

Schedule

July 9, 2025 8:00PM - 9:00PM PDT
July 10, 2025 3:00AM - 4:00AM UTC

Components

SmartFactor

Locations

EU Operating Region

Description

In anticipation of our Risk database's upgrade, we will be performing a preparatory maintenance task on July 10, 2025, from 3:00 a.m. to 4:00 a.m. UTC. During this period, there will be a short 30 second window where all risk scores will resolve to 100. This means that any users that have Smart Access enabled on their User Policy or their App Policy will be blocked from logging in. If users experience a failure during this period, they should wait at least 30 seconds and retry. They should then be able to log in successfully.

Schedule

July 11, 2025 8:00PM - 9:00PM PDT
July 12, 2025 3:00AM - 4:00AM UTC

Components

SmartFactor

Locations

EU Operating Region

Description

We will be upgrading our Risk database on July 12, 2025, from 3:00 a.m. to 4:00 a.m. UTC. During this period, there will be a short 2-minute window where all risk scores will resolve to 100. This means that any users that have Smart Access enabled on their User Policy or their App Policy will be blocked from logging in. If users experience a failure during this period, they should wait at least 2 minutes and retry. They should then be able to log in successfully.

History

Release MaintenancePlanned Maintenance

Description

A release is scheduled from July 1, 2025 5:00 pm to July 2, 2025 12:00 am Pacific Time. No downtime is expected for any of our services. If any issues arise during the maintenance period please contact OneLogin support to raise a support case.


Components

AD / LDAP Connector Authentication, Admin Service, API Service, Desktop SSO, Directory Imports, Event Broadcaster Service, MFA, OneLogin Desktop Service, OneLogin Portal App, OneLogin Protect / OneLogin SMS, OneLogin Workflows, Portal, Provisioning Service, RADIUS Service, Single Sign-On Service, SmartFactor, Virtual LDAP (VLDAP) Service, AWS CLI, Trusted IDP, Smart Hooks, PKI, Google Chrome Browser Extension, PAM Essentials


Locations

EU Operating Region


Schedule

July 1, 2025 5:00PM - July 2, 2025 12:00AM PDT
July 2, 2025 12:00AM - July 2, 2025 7:00AM UTC



July 1, 2025 5:11PM PDT
July 2, 2025 12:11AM UTC
[Update] Release Maintenance period is starting.

July 1, 2025 10:32PM PDT
July 2, 2025 5:32AM UTC
[Update] Release is complete!